Versand
This Shipping Policy applies to orders placed through Hualll at www.hualll.com.
Shipping Destinations
We currently ship only to eligible delivery addresses within the United States. Address eligibility will be confirmed during checkout.
We do not offer international shipping at this time.
Shipping Cost
We provide free standard shipping on all orders within the United States.
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Shipping cost: $0 USD
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Minimum purchase: None
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Currency: USD
Any applicable sales tax will be displayed separately during checkout.
Order Cutoff Time
Our daily order cutoff time is 12:00 PM Eastern Time (ET), Monday through Friday.
Orders placed before the cutoff time begin processing on the same business day. Orders placed after the cutoff time, on weekends, or on U.S. federal holidays begin processing on the next business day.
Handling Time
Orders require 1–3 business days to be processed and prepared for shipment.
Orders are processed and fulfilled Monday through Friday. Saturdays, Sundays, and U.S. federal holidays are not counted as business days.
Transit Time
After an order has been shipped, the estimated carrier transit time is 6–9 business days.
Estimated Delivery Time
For orders placed before the daily cutoff time, the total estimated delivery time is:
7–12 business days
This estimate consists of:
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Handling time: 1–3 business days
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Transit time: 6–9 business days
Orders placed after 12:00 PM ET may require one additional business day before processing begins.
Delivery dates are estimates rather than guarantees. Severe weather, carrier disruptions, holiday volume, or an incomplete or incorrect delivery address may cause delays.
Order Tracking
When tracking information is provided by the shipping carrier, it will be sent to the email address used to place the order.
Please allow time for the carrier’s tracking system to update after receiving the shipment confirmation.
Address Changes
Customers are responsible for providing a complete and accurate shipping address during checkout.
If you need to request an address change, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.
Delayed, Lost, or Damaged Shipments
If your order has not arrived by the end of the estimated delivery window, or if it arrives damaged, please contact us with your order number and a description of the issue. We will review the shipment information and assist you with the next appropriate steps.
Returns and Exchanges
Shipping terms for returns and exchanges are covered separately in our Refund Policy:
https://www.hualll.com/policies/refund-policy
Contact Us
If you have questions about shipping or an existing order, please contact us:
Hualll
40 E Delaware Pl
Chicago, IL 60611
United States
Email: info@hualll.com
Phone: +1 312-664-8600